5 Star Formula E-Book
🚀 10 Steps to Get More Reviews Using Your TapStand
If you want more reviews, you need to create the system, not hope people figure it out.
Here’s how to make TapStand work like a machine for your business:
1. Let Everyone on Your Team Know
This isn’t just your new tool — it’s your new standard.
Every team member needs to know:
📍 Where the TapStand is
🗣 What to say
🎯 When to say it
A confused team creates confused customers. Clear communication = consistent execution.
2. Psychology: Ask at the Moment of Maximum Satisfaction
The #1 rule?
Ask when they’re happiest. 😄
🙂The smile. The thank you. The “this was awesome.”
That’s your green light. That’s when the "yes" is already sitting on their tongue.
Ask then — not later. Not over email. Right now.
3. Placement: Visibility Is Key
If they can’t see it, they won’t use it.
The checkout counter is your best friend — it’s where decisions get made and attention is focused.🌟
Put the TapStand in plain sight, eye-level if possible. Use a sticky note or sign if you must.
Make it unmissable.
4. Just Ask 🤝
Don’t assume they’ll notice it.
Your customer might be so thrilled they don’t even realize it’s right in front of them.
A simple ask is all it takes:
“Hey, do you mind leaving us a quick Google Review? Just tap right here — it helps us out a lot.”
That 6-second question can be worth thousands in trust and future customers.
5. Give Them a Reason🙋
People don’t act without a reason.
👉“We’re trying to hit 100 reviews this month.”
👉“It helps other people in the area find us.”
👉“We’re a small business — every review counts.”
It doesn’t have to be fancy. It just has to be real.
6. Use the Rule of Reciprocity
"Give, then ask."
Give great service. Throw in a bonus. Say something kind.
People are wired to give back when they feel appreciated.
You earned the review — now ask for it.🙏
7. Track, Improve, Repeat📈📈
This is a process, not a guess.
Try different asks. Move the TapStand around. Test who asks and how.
Track the results. Tweak it. Then repeat.
Small improvements = big results over time.
8. Reward Employees for Playing the Game🥇
Create an internal leaderboard. Offer a reward.
Example: Most TapStand reviews this week = $20 bonus, lunch, or a shoutout.
When your team wins, your business wins.
Make it fun. Make it competitive. Make it stick.
9. Post Your Wins Publicly
📸 Got 100 reviews?
🎯 Hit 4.8 stars?
👏 Climbing the ranks in your industry?
Post it!
Share a photo. Tag the team. Show your customers you care and that every review matters. These posts always perform well and build trust + momentum.
10. Let Us Know Your Results!📲
We LOVE hearing how the TapStand is working for you.
Shoot us a DM or email with your review milestones, and we’ll give you a shoutout on our socials.
Let’s celebrate the wins together. 🔥